You may know that more than 60% businesses close within the first six months of their inception. There could be several reasons for that but one main reason is that they are not able to cement their business identity.
In the early days of the business, besides focusing on marketing, it is extremely important to ensure that you are presenting a professional identity of your business. Customers only take those businesses seriously which seem professional. By professional, it does not mean that your employees should be following dress codes and speaking in a specific language but your mediums of communication should represent the true identity of the company.
This is where a business phone number comes in handy. A lot of entrepreneurs and business owners consider it as an expense and try to avoid it. However, this is the biggest mistake that if not corrected, can cause a lot of trouble and may probably lead to the closure of the business. A business phone number should be separate from your mobile number because it gives a very strong message about the identity of the organization. Below are some reasons why it is still important to have a business phone number; not just an ordinary one but one powered by Freeje.
Never Miss an Important Call
A business phone number offered by FreeJe comes with strong tools like call forwarding services using which you don’t have to publicize your private number. This virtual phone number is used on a mobile phone that ensures you can easily travel around without missing any important call. The best thing about a business phone number is that it can be assigned to various departments of a business.
Customers Enjoy a Professional Experience
Customers, without a doubt, are your biggest asset and if you realize it, you have to make sure that they are getting the best services from your business. Even minor negligence can force them to move to other businesses because the competition is very tough in the market and it keeps becoming stronger with time. Using a business phone number, you can provide quality customer services to your customers and enhance the customer experience. No matter what time it is or what sort of information the customers are looking for, this number will help you present a professionally organized event.
Flawless Voice Quality
It shouldn’t come as a surprise that mobile carriers often betray you when you are dealing with a very valuable client on a call. It leads to certain complications and you often end up making the wrong deal or the other person is not able to listen to you. On the other hand, a dedicated phone number bounds you to a fixed location and you don’t enjoy mobility. The only solution to it is a virtual business phone number that gives clear voice quality and helps you in closing business deals without any ambiguity.
A business phone number powered by Freeje comes with value-added features that are hard to find with dedicated phone numbers and mobile phones. These features include call forwarding services, one- time SMS number, call center, toll-free number, and many others. Using these features, you can improve the level of your customer service and secure more customers in the long-run.
If you are a growing business looking to expand in the coming time, it is high time that you get a business phone number. It is not an expense but an investment that will pay you along the way. If you want to know more about this or any other service, feel free to contact us and we will guide you further.