Rapidly advancing technologies has opened opportunities for software developers to reach foreign customers even without local offices in target markets.
However, a majority of client prospects are still not used to getting services from abroad with consistent quality.. An almost closed deal can be canceled due to any perceived inconvenience in the upcoming warranty period: from unmatched time zones to the unavailability of specialists they can talk to. An efficient solution to this problem is integrating VoIP services and online SMS communication server into sales processes.
Consider an example from the Freeje experience.
A development company based in the UK launched a new software product to the US and South American markets. A number of problems reduced the profits significantly and created an extra burden on the staff. These problems include the following
Freeje experts will help set up the system and provide the necessary training. The success of integration is insured by a series of Q&A sessions with the company’s owners.